Privacy Policy

1. Introduction

Welcome to InsightSwap. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Profile information (professional background, expertise, interests)
• Communication data (messages, feedback sessions)
• Usage data (how you interact with our platform)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Match you with relevant professionals for feedback sessions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Other members (limited profile information for matching purposes)
• Service providers who assist in our operations
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Confidentiality of Session Information

InsightSwap takes the confidentiality of information shared during insight sessions very seriously. All members are bound by strict confidentiality and non-disclosure obligations as outlined in our Terms of Service.

We implement measures to protect the confidentiality of sessions, including:

• Requiring all members to agree to confidentiality obligations upon signup
• Providing tools for members to report confidentiality breaches
• Taking immediate action against members who violate confidentiality agreements
• Not storing or recording session content unless explicitly authorized
• Educating members about their confidentiality obligations

Important: While we require all members to maintain confidentiality, you should exercise your own judgment about what information to share during sessions. We cannot guarantee that all members will honor their confidentiality obligations, though violations may result in account termination and legal action.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

Note: These rights do not override your confidentiality obligations. You cannot request information about other members' confidential data or session content.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at support@insightswap.com